Engagement Trainer

  • Gardner, MA

Employment Type

: Full-Time

Industry

: Retail



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Responsibilities:

  • Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
  • Introduce the ES to the store management team and review protocol for contact and engagement with store management.
  • Understand store s engagement goals and work to support.
  • Consistently visit the store on a regular schedule.
  • Conduct performance audits with the store management team.
  • Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
  • Qualifications:

  • (Required) High School Diploma or GEDor equivalent experience.
  • 2-3 years experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable.
  • Excellent customer service orientation.
  • Comfortable coaching for improvement from a positive point of view.
  • Self -starter and ability to work independently to achieve goals.
  • Ability to work effectively with management.
  • Must be comfortable engaging with the public, talking with consumers and recommending product sales.
  • Basic computer skills including familiarity with Word, Excel, and Internet usage.
  • Must pass online Food Safety training exam (all training hours will be paid for by the Company).
  • Compliance with all food safety requirements and regulations.

  • Associated topics: assistant store manager, associate manager, department supervisor, director, lead, leader, principal, store supervisor, supervisor, retail management


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